CUSTOMER SUPPORT

HOW TO ORDER
It's easy to order from HouseofBullet.com. We have partnered with PayPal to process orders. Anyone can use their credit card to order through PayPal. You no longer need to be registered with PayPal to use their service. We accept all major credit cards.

IS HOUSEOFBULLET.COM SAFE?
Yes. PayPal uses secure server software (SSL) to process all HOB orders. PayPal encrypts all of your personal information including your name, address, and credit card number, so that it cannot be read as it travels over the internet.

RETURN POLICY
At House of Bullet™, we stand behind our quality. If you are unhappy with your purchase for any reason, you may return the unworn, tagged item within 14 days of receipt for a full refund, less shipping costs. If your return is a result of our mistake, we will pick up the shipping cost.

All returned items must be in the original unused, smoke-free condition. We advise using an insured carrier such as FedEx or UPS so you can track your package easier. We will issue a credit to your credit card as soon as we receive the returned item.
For Returns:
1) E-mail us with reason for return - Include your     Receipt Number
2) Wait for return authorization number via e-mail
3) Ship your item to address below
4) Upon receipt of item, credit card will be credited
or item will be exchanged.

House of Bullet
c/o Returns
200 S. Midland Ave.
Joliet, Illinois 60436
U.S.A.

SHIPPING / SHIPPING COSTS
Shipping is handled through the United States Postal Service Priority Mail or UPS. Orders will ship to customer within 7-10 days, following credit card authorization.

INTERNATIONAL SHIPPING
HouseofBullet.com ships within the United States including Alaska and Hawaii. HOB also ships to Canada and most European countries.

ORDER/PAY BY CHECK
To place order and pay by check please
print order form and send along with your
check made payable to:
House of Bullet
c/o Order Desk
200 S. Midland Ave.
Joliet, IL 60436

Please allow 4-6 business days for check
to clear. Item(s) will be shipped day after
check clears.